Effective Date: May 15, 2025
These terms govern fees, invoicing, and payment for NanoMate’s modular SaaS platform.
- Fees & Invoicing
- Subscription fees for each module (e.g., FinXmate, Crewmate) are set out in your Order Form.
- Invoices are issued monthly primarily in LKR ,USD or Philippine peso and due within 30 days of issue.
- All fees are non-refundable once invoiced, except under our Refund & Return Policy.
- Payment Methods
We accept bank transfers, credit cards, and approved e-wallets. Payment instructions accompany each invoice. - Late Payments & Suspension
- Overdue amounts incur interest at 1.5% per month or the maximum legal rate, whichever is lower.
- Accounts unpaid after 45 days may be suspended; we will notify you 15 days before suspension.
- Taxes & Duties
All fees exclude applicable taxes, levies, and duties. You are responsible for remitting any required taxes. - Pricing Changes
We may adjust pricing annually with 60 days’ notice. At renewal, you may accept the new rates or terminate without penalty. - Dispute Resolution
Disputed invoices must be raised in writing within 14 days of the invoice date. Undisputed portions remain payable on time.
Contact: billing@nanomateit.com